At The SEND Club CIC, we believe everyone should be able to access our website and the information, support and services we provide.

As a lived experience-led organisation supporting children, young people, adults, parents, carers and families with Special Educational Needs and Disabilities (SEND) and additional needs, accessibility and inclusion are at the heart of everything we do.

Our Commitment

We are committed to making our website as accessible and user-friendly as possible for everyone, regardless of ability, disability or the technology they use.

We aim to:

• Use clear, plain English wherever possible.

• Make our website easy to navigate.

• Use clear headings and logical page layouts.

• Provide good colour contrast to improve readability.

• Use images that support understanding.

• Design pages that work across computers, tablets and mobile devices.

• Continually review and improve accessibility as our website develops.

Accessibility Features

Our website aims to support users by:

• Providing consistent navigation throughout the site.

• Using readable fonts and appropriate text sizes.

• Supporting keyboard navigation where possible.

• Working with modern web browsers and assistive technologies.

• Avoiding unnecessary flashing or distracting content.

Feedback and Support

We know accessibility is an ongoing process, and we welcome your feedback.

If you experience any difficulties using our website or need information in a different format, please let us know. We will do our best to provide the information in a way that meets your needs.

Alternative formats may include:

• Large print

• Plain English

• Electronic documents

• Information provided by email

Contact Us

If you have any accessibility concerns or require assistance, please contact us:

The SEND Club CIC
Email: thesendclub@outlook.com
Website: www.thesendclub.co.uk

We aim to respond to accessibility enquiries within five working days.

Continuous Improvement

We are committed to regularly reviewing our website and making improvements wherever possible to ensure it remains accessible, welcoming and inclusive for everyone.

Thank you for helping us make The SEND Club CIC website accessible to all.